Terms of service
Effective date: August 04th 2025
These Terms & Conditions govern your use of the website www.lotuseatersociety.com (“Website”) and the purchase of products from Lotus Eater Society (“we”, “our”, “us”). By using the Website or placing an order, you agree to comply with these Terms.
1. Definitions
“Customer”, “you”, or “your” refers to any visitor or purchaser using our Website.
“Product(s)” means any item listed or sold on our Website.
2. Product Information, Pricing & Availability
We strive to display accurate product information. Errors may occur. In case of inaccurate pricing or unavailable items, we reserve the right to refuse or cancel orders.
All prices are in INR and inclusive of applicable taxes, unless stated otherwise.
Products may sell out or become unavailable without notice.
3. Order Process & Acceptance
Each order is an offer to purchase. We reserve the right to accept or decline orders at our discretion.
Once your order is accepted, you will receive an email confirmation containing the order number (e.g. DREAM1001) and details.
4. Payment
Accepted payment methods include UPI, credit/debit cards, and net banking.
Orders are confirmed only after successful payment.
In cases of failed or reversed transactions, we reserve the right to cancel or delay the order.
5. Shipping & Delivery
We ship within X working days after order confirmation. (Specify your actual turnaround time.)
Shipping is currently available to [India / select regions]. Delivery timelines depend on location and courier partners.
We are not liable for delays caused by third-party shipping services or local delivery restrictions.
6. Returns, Exchanges & Refunds
As many of our products are handcrafted or made-to-order, we do not accept returns or exchanges, unless the product is defective or incorrect.
For claims, please notify us within 48 hours of delivery, including photographs of the issue.
Eligible cases will be resolved via replacement, repair, or store credit.
7. Intellectual Property
All content on this Website—designs, images, logos, text—is owned by Lotus Eater Society and protected under applicable IP laws.
You may not reproduce, distribute, modify, or repurpose any content without prior written permission.
8. Limitation of Liability & Warranty Disclaimer
Products are sold “as is” with no warranties beyond those expressly stated.
We are not liable for indirect, incidental, or consequential damages arising from the use or inability to use our products or Website.
9. Acceptable Use
You may not use our Website for unlawful activities, uploading malicious content, spamming, or violating third-party rights.
We reserve the right to remove user-generated content or cancel access if terms are breached.
10. Links to Third-Party Sites
Our Website may contain links to external websites. We do not endorse or control external content and are not responsible for third-party sites or materials .
11. Privacy
Your personal data is used solely for order fulfillment and communication.
We do not share or sell your information. Refer to our separate Privacy Policy for details.
12. Governing Law & Dispute Resolution
These Terms are governed by the laws of the Republic of India.
Any dispute arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of courts in India.
13. Amendments
We may update these Terms periodically. The latest version will always be available on the Website.
Continued use after amendments implies acceptance of the updated terms .
Contact:
If you have questions or objections to these Terms, email us at lotuseatersociety@gmail.com
Thank you for shopping with Lotus Eater Society. We appreciate your trust and strive to serve you with integrity and care.